Welcome to Truzon Solar ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, make an enquiry, or use any of our products and services.
By accessing our website at truzonsolar.shop, filling any enquiry form, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Our Commitment: Truzon Solar respects your privacy and is dedicated to protecting your personal data. We collect only what we need and use it only for the purposes described in this policy. We never sell your personal information to third parties for their commercial gain.
If you have questions or concerns about this Privacy Policy, please contact us at info@truzonsolar.shop or visit our store at Shop No. 42, Himalaya Mall Complex, Gurukul Road, Ahmedabad, Gujarat 380052.
We collect information that you provide directly to us, information collected automatically when you use our website, and information from third-party sources. The categories of information we may collect include:
We use the information we collect for the following lawful purposes:
Important Notice: By accepting this policy or checking the communication consent checkbox on our enquiry form, you acknowledge and consent to receive notifications and communications from us as described below.
By accepting this policy, you acknowledge and consent to receive notifications and promotional communications from us through various channels, including but not limited to email, mobile push notifications, SMS, RCS (Rich Communication Services), WhatsApp, or any other digital communication platforms.
If you prefer not to receive such updates or marketing communications, you may opt out at any time by:
⚠ Please Note: Opting out of marketing communications will not affect the receipt of transactional communications essential to your ongoing service relationship with Truzon Solar (such as appointment confirmations, installation updates, and service reports).
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted parties in the following limited circumstances:
We work with carefully vetted partners who assist us in delivering our services. These include installation sub-contractors, transportation companies, payment gateway providers, and IT service providers. These partners are contractually bound to use your data only for the specific service they provide us and maintain appropriate security measures.
We may share your information with DISCOM (distribution companies), MNRE, GUVNL, Gujarat government departments, and other regulatory authorities as required for solar installations, net metering, and subsidy applications on your behalf.
For warranty registration and service purposes, we may share your contact details and installation information with solar panel manufacturers and inverter companies whose products you have purchased.
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of Truzon Solar, our customers, or others.
In the event of a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred as part of such transaction, subject to the same privacy protections described in this policy.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect certain features of our website. You can also opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:
⚠ While we take all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant authorities and affected individuals as required under applicable data protection laws.
Under applicable data protection laws and regulations, you have the following rights with respect to your personal information:
To exercise any of these rights, please contact us at info@truzonsolar.shop. We will respond to your request within 30 days.
Our website may contain links to third-party websites, such as government portals (MNRE, GUVNL), partner brand websites, and social media platforms. We have no control over the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. Truzon Solar is not responsible for the privacy practices or content of external websites.
Our website and services are intended for adults aged 18 and above. We do not knowingly collect personal information from children under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at info@truzonsolar.shop so we can promptly delete such information.
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes to this policy, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:
Truzon Solar
Shop No. 42, Himalaya Mall Complex, Gurukul Road,
Ahmedabad, Gujarat 380052, India
📞 Phone: +91 71254 78098
✉ Email: info@truzonsolar.shop
⏰ Hours: Monday – Saturday, 9:00 AM – 7:00 PM
We are committed to resolving any privacy-related concerns promptly and transparently. Your trust is our priority.